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Learner Handbook

Certificate III in Government

Overview

If you are in the Australian Public Service and have held your position for 12 months you can apply for recognition of your workplace skills and knowledge.

The Certificate III qualification is aimed at those currently working at APS 1,2, or 3.

APS Level 1,2,3 employee would generally be required to work from, under close direction to undertake routine and basic tasks against clearly defined and established priorities and procedures through to employee would generally be required to undertake straightforward tasks although some tasks may have an element of complexity. Employees at this level are responsible for the completion of allocated tasks within required timeframes and producing work that is subject to close monitoring and checking by more senior staff. APS 1 employees may be required to undertake procedural, clerical, administrative support and operational tasks. Employees do not have supervisory or management responsibilities.

Leadership and Accountability

  • Have responsibility for the basic administration of the work area.
  • Roles may be required to undertake routine procedural, clerical, administrative support and operational tasks.
  • Provide procedural advice and respond to straight-forward requests for information to stakeholders.
  • Have responsibility for the completion of allocated tasks within required timeframes and compliance with set procedures.
  • Participate in the development of work area goals and objectives.

 

Job Context and Environment

  • Have a basic understanding of the agency’s role and functions.
  • Have a basic understanding of the impact of the work area on strategic, political or operational outcomes for the program.
  • Have basic understanding of relevant legislation and policy frameworks.
  • Have a general understanding of the role and functions of the agency; aware of issues that may impact on the delivery of allocated work tasks.

 

Independence and Decision-making

  • Work under close direction is provided at this level with specific guidance, instructions and regular checking of work and work priorities.
  • Work is subject to comprehensive procedural, supervisory and other controls.
  • Make decisions that are based on defined outcomes, priorities and performance standards, that have a minor impact on own work area.
  • Make decisions that relate only to administrative processes/tasks. Work is undertaken according to established practices and procedures.
  • Provide an administrative support role to other employees involved in research and investigative work.

 

Stakeholder Management

  • Liaise with stakeholders on routine matters/tasks.
  • Liaise with other areas within the agency, acting in a support role to arrange basic requirements of routine work activities.
  • Support effective stakeholder relationships.

 

Management Diversity and Span

  • Roles at this level do not have supervisory or management responsibilities.
  • Perform administrative tasks with a high level of accuracy and manage own workload.
  • Maintain a system of accurate records and produce routine information from the data.
Certification  PSP30112 – Certificate III in Government